1. Data We Process
Quantra acts primarily as a data processor for online forex brokers and proprietary trading platforms. We host software tools that gather client names, email addresses, phone contacts, IP addresses, document uploads for KYC validation, and terminal trading activity.
All information is encrypted in transit using TLS 1.3 protocols and stored at rest inside isolated AWS/Equinix databases encrypted with AES-256 keys. We do not sell, rent, or lease customer databases to advertising networks.
2. General Data Protection Regulation (GDPR)
For residents of the European Economic Area (EEA), we process client details based on: (1) contract performance when validating trading accounts, (2) compliance with anti-money laundering (AML) laws, or (3) explicit customer consent.
EEA clients hold the right to access, rectify, or request erasure of their personal information. If you wish to invoke these rights, please contact the compliance officer at your respective brokerage platform, who will direct requests to our engineering desk.
3. Data Retention Policies
We store client registration records and document logs only for as long as required to support active trading accounts, process commissions, or comply with financial auditing regulations (typically 5 to 7 years following account closure).
When data retention limits expire, records are permanently erased from server directories and system backups.
4. Compliance & Contact
For questions about our data practices, system infrastructure controls, or to submit requests, contact our compliance team:
Quantra Systems Ltd.Attn: Data Security & Compliance
Email: [email protected]